Client Overview:
An Even Better Place to Work is an online, self-managed employee engagement software that enhances leadership, wellbeing, and collaboration. It delivers measurable results, boosting engagement, productivity, and profitability. More information can be found on the following website: https://anevenbetterplacetowork.com/
Challenge:
Our client had a requirement to support a high-profile customer in conducting an internal cybersecurity analysis using their comprehensive analytics and reporting tool. Once completed successfully, our client’s customer would gain an in-depth understanding of the organization’s existing cybersecurity culture by identifying strengths, areas for improvement and resource allocation. The challenge that our client was faced with was a lack of internal Cybersecurity resources to be able to work alongside their developers in feeding their tool with the right information to give their customers insights.
Approach and Implementation:
1. Research:
We started out by looking at the 8 Cybersecurity domains as a whole:
- Security and Risk Management
- Asset Security
- Security Architecture and Engineering
- Communication and Network Security
- Identity and Access Management
- Security Assessment and Testing
- Security Operations
- Software Development Security
2. Brainstorm:
- For each identified domain, we developed a series of questions and statements designed to provide valuable insights into the organization’s cybersecurity culture.
3. Collaboration:
- We worked closely with the client, leveraging their Human Resources expertise to identify and refine the most effective questions to use.
4. Delivery:
- After ensuring all stakeholders were satisfied with the information compiled, the client’s development team finalised the tool, making it ready for deployment.
Results:
Our client successfully met their customer’s requirements, leading to an expansion of their service offerings. In addition to providing a culture-focused cybersecurity analysis, they introduced a new service specifically targeting Cyber Risk in the workplace.
Conclusion:
This case study demonstrates a strong combination of technical proficiency and understanding, collaboration, and strategic thinking, leading to successful outcomes and business growth. Our efforts not only provided our clients customer with a deeper understanding of their cybersecurity culture and areas for improvement, but it also enabled our client to expand their service portfolio making us a valuable Cybersecurity Partner.